TeamViewer provides easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide. You can even mirror your screen to any other iPad or iPhone! Get support for your iPhone and iPad from any computer. You can even mirror your screen to any other iPad or iPhone! TeamViewer provides easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide. For support professionals, I think TeamViewer deserves a five-star review.Get support for your iPhone and iPad from any computer. Note that right now the app is getting poor reviews on the App Store it’s obvious that many of the people leaving those reviews don’t understand that TeamViewer is an enterprise product and not a personal toy. Over a 2-bar LTE connection, there was a little lag, but TeamViewer QuickSupport was still able to send the Mac client a screen that was clear and easy to use for support.įor organizations that are already using TeamViewer for remote support of Mac or PC users, adding QuickSupport to the suite of tools should be a no-brainer. Over Wi-Fi, I found TeamViewer QuickSupport to be very responsive. The support person can choose to use audio or a phone call to provide verbal prompting to the user. QuickSupport requires iOS 11, and that’s for one very good reason - the app takes advantage of the iOS 11 screen recording capability to capture screen actions in real-time for transmission to TeamViewer on the Mac or a PC.
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